Effective Date: 20 July 2025
CDM Creative LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, share, and safeguard your information when you visit our website, purchase our products, or participate in our coaching and courses.
Information We Collect
When you use our Website or purchase services, we may collect:
Personal information you provide (such as your name, email address, billing address, and payment details).
Account information if you create a profile on our platform.
Communication data (emails, messages, or information submitted through forms).
Technical data (IP address, browser type, device information, and usage details).
How We Use Your Information
We use your information to:
Provide and deliver courses, coaching sessions, and digital products.
Process transactions and manage payments.
Send session notes, recordings, and related files.
Communicate updates, offers, and customer support.
Improve our Website, services, and user experience.
Comply with legal, tax, and regulatory obligations.
Payment Processing
We do not directly collect or store payment card information. Payments are processed through third-party providers such as Stripe, PayPal, or Podia Payments. These providers handle your payment information securely under their own privacy policies.
Sharing of Information
We do not sell or rent your personal information. We may share information with trusted third-party service providers who assist in operating our Website, delivering services, or processing payments. We may also disclose information if required by law, legal process, or government request.
Data Retention
We retain your information for as long as needed to provide services, comply with our legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your location, you may have the right to access, correct, update, or delete your personal information. You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in our communications.
Cookies and Tracking
Our Website may use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings, though some features may not function properly.
Children’s Privacy
Our Website, courses, and coaching services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
Security
We take reasonable measures to protect your personal information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Continued use of our Website after changes indicates your acceptance of the updated policy.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
CDM Creative LLC
info@cdm-creative.com